Published date: 4 December 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 20 December 2017

Contract summary


  • Software package and information systems - 48000000

Location of contract

Yorkshire and the Humber

Value of contract

£100,000 to £500,000

Procurement reference


Published date

4 December 2017

Closing date

20 December 2017

Contract start date

5 January 2018

Contract end date

28 February 2018

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



To engage those in clinical research or who wish to be in clinical research. To be able to
provide meaningful information, a two way dialogue, and the ability to say 'thank you' for
participating in clinical research.

As part of the overall digital strategy the NIHR would like to be able to say 'thank you' to the
some 600,000 people who take part in clinical trials in the UK. We recognise that we need
to allow the patient/participant to take a greater role in the direction of trials, be informed of
the trial outcome and feel valued.
Mobile technology has now given us the reach to be able to achieve these aims. The
development of an app is seen as one thread to an overall package that will deliver a better
experience for clinical trials participants.
We have looked at several apps that deal with client/relationship, and in healthcare have
taken a lead from the NHS Blood and Transplant (NHSBT) service.

App delivery to users
The App will have to be authorised to be downloaded from either a trusted 'android'
marketplace (Google Play) or the Apple app store.
Depending on the cohort that we aim for we will either have to advertise the location of the
app or mailshot/text with the location of the app. NHSBT advertise the app on their website.
We could possibly do the same with NHS Choices, Join Dementia Research and UKCTG
(UK Clinical Trials Gateway an NIHR-sponsored, publicly-accessible database of research

More information


Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

David McLaren - Category Manager IT


Purchasing Office
1 - 3 Lifton Villas