Published date: 1 July 2020

Awarded contract - This means that the contract has been awarded to a supplier.

Closing: 14 October 2019

Contract summary


  • Car park management services - 98351000

  • Parking enforcement services - 98351110

Location of contract

South East

Value of contract

£4,000,000 to £8,000,000

Procurement reference


Published date

1 July 2020

Closing date

14 October 2019

Contract start date

1 July 2020

Contract end date

30 June 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Bracknell Forest Borough Council requires:
1) the provision and maintenance of a high quality customer experience by users of the Council's car parks to which this Contract applies;
2) enforcement of the on-street Traffic Regulation Order and Resident Parking Scheme;
3) a well-functioning back office interface with all service users.
Contractors shall work with the Council and its partners to ensure such aspirations are met at all times.

The Specification is split into two lots, namely
• Lot 1 Parking Administration, Penalty Charge Notice Processing & Equipment Supply, and
• Lot 2 Parking Management, Parking Enforcement & Maintenance Services.
Organisations are invited to tender for the following:
• Lot 1 and Lot 2 - and/or
• Lot 2 only.
The Council may decide to bring the services covered by Lot 1 back in-house either before the start of the proposed contract or mid-term.
The contract duration will be for a maximum of eight years, covering an initial period of four years plus two optional extensions, each of two years (i.e. 4 + 2 + 2). Estimated contract value is between GBP 4,000,000 and GBP 8,000,000 depending on contract duration.** Closing date changed to 14 October 2019 **

More information

Previous notice about this procurement

Enforcement & Parking Management Services

  • Opportunity
  • Published 13 September 2019, last edited 13 September 2019

Additional text

The purpose of this tender provides for a number of distinct areas of service provision;
1) Parking administration;
2) Procurement and installation of equipment,
3) The ongoing management of, and patrolling, cleaning and enforcement within, the Council's designated Car Parks (and any additional car parks as may be identified during the contract term) including:
a) The town centre multi-storey and surface fee-paying car parks;
b) The 'out of town' surface non-paying car parks;
c) The car parks at the Look Out, Coral Reef and potentially the new Horseshoe Country Park when completed;
4) Provision of an on-street enforcement service, including the Council's Resident Parking Scheme and reactive enforcement requests;
5) Equipment servicing and maintenance agreement.
This includes the management, cleansing and routine maintenance of three large multi-storey (The Avenue, High Street, Braccan Walk) and six fee-paying surface car parks in the Town Centre (Albert Rd, Wick Hill, Weather Way, Behind the Banks) and Leisure Facilities (Coral Reef and the Look Out).
The intention is to implement a new car park at Horseshoe country park which is planned for in 2021 and may become part of this contract, subject to acceptable price and contract performance up to that point.
There are also two car parks in the town centre which are currently closed to the public, namely Time Square and Easthampstead House, but may re-open during the term of this contract and may become part of this contract, subject to acceptable price and contract performance up to that point.
The car parks to which this tender applies currently comprise a variety of payment options and, where possible, cashless options will be sought, and technology used.

Award information

Awarded date

9 June 2020

Contract start date

1 July 2020

Contract end date

30 June 2024

Total value of contract


This contract was awarded to 1 supplier.

Marston Holdings Limited


Rutland House, 8th Floor, 148 Edmund Street, Birmingham, B3 2JR



Supplier is SME?


Supplier is VCSE?


Additional details

Contract awarded for both Lot 1 and Lot 2. Awarded value for initial term of four years.

About the buyer

Contact name

Jo Alderson


Time Square
Market Street
RG12 1JD