Published date: 7 June 2021

This notice was replaced on 7 June 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 7 June 2021)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

North West

Value of contract

£26,866

Procurement reference

BLACKDARW001-DN541067-84375099

Published date

7 June 2021

Closing date

21 May 2021

Closing time

12pm

Contract start date

8 June 2021

Contract end date

6 June 2022

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Blackburn with Darwen Borough Council is looking to engage a suitable organisation to provide consultancy services in relation to its Advice Services. The delivery of debt and welfare advice to residents of the borough is currently contracted via a consortium of 3rd sector organisations. At present the service is delivered by Shelter from the central library in Blackburn, plus outreach in Darwen Town Hall as and when required. In addition, through the Women's Centre location in Blackburn town centre, they provide this service as part of a much wider organisation and service delivery. Engagement is done through a range of channels including face to face, telephone and on-line. Basic volumes are supplied quarterly - visits to the office 15k, telephone calls 13k out of which there are 3720 Debt/Welfare cases (i.e. ongoing case work) and 1,669 housing cases, reporting is done via spreadsheet. The current contract is for £150k per annum, an additional £35k is also paid pa for support of Universal Credit, however this is not part of the contract. The Council currently has access to top line statistics split into service area with some democratic data and satisfaction levels. No previous work has been undertaken in relation to demand in this area and there is no official anti-poverty or advice strategy.
Prior to the retendering of a new specification, the council is seeking a partner to undertake a review of the current provision that also incorporates council wide engagement to assist with the future design. We will be looking to identify where there is an overlap of issues and customers between the council and the advice provider, and review what model and depth of service should be delivered over the next five years.

Award information

Awarded date

7 June 2021

Contract start date

8 June 2021

Contract end date

6 June 2022

Total value of contract

£26,866

This contract was awarded to 1 supplier.

Future Gov

Address

FutureGov Ltd
Runway East (2nd Floor)
20 St. Thomas Street
London
SE1 9RS

Reference

None

About the buyer

Contact name

Lucy Addison

Address

D Floor
Tower Block
Blackburn
BB1 5PN
England

Telephone

+44 1254778927

Email

lucy.addison@blackburn.gov.uk

Website

http://www.blackburn.gov.uk/