Published date: 29 June 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 November 2021, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Customer Relation Management software package - 48445000

Location of contract

Any region

Value of contract

£0 to £211,642

Procurement reference

20220629135319-31727

Published date

29 June 2022

Closing date

18 November 2021

Closing time

12pm

Contract start date

13 June 2022

Contract end date

12 June 2025

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

CRM solution will optimize and enable contact handlers to deliver a customer focused service through the implementation of an efficient, effective and streamlined solution.

More information

Links

Award information

Awarded date

4 April 2022

Contract start date

13 June 2022

Contract end date

12 June 2025

Total value of contract

£211,642

This contract was awarded to 1 supplier.

Softcat Plc

Address

Fieldhouse Lane, Marlow, Bucks, SL7 1LW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Sarah Willacy

Address

Staffordshire Police HQ, Weston Road
Stafford
ST18 0YY
ENG

Telephone

+44 7929658099

Email

sarah.willacy@staffordshire.pnn.police.uk