Published date: 10 November 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 November 2021, 12pm

Contract summary

Industry

  • Water distribution and related services - 65100000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales

Value of contract

£1 to £24,000

Procurement reference

tender_290414/1012771

Published date

10 November 2021

Closing date

10 November 2021

Closing time

12pm

Contract start date

1 December 2021

Contract end date

30 November 2023

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

CCW currently uses Oracle Right Now Service Cloud as its CRM system. To ensure that the product is fit for purpose, quarterly system upgrades are required. We therefore need an approved Oracle partner with the technical expertise to advise us and implement these upgrades.

More information

Links

About the buyer

Contact name

Consumer Council for Water

Address

23 Stephenson Street
Birmingham
B2 4BH
England

Email

procurement@ccwater.org.uk

Website

https://www.ccwater.org.uk/