Published date: 10 December 2020

This notice was replaced on 21 May 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 21 May 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Legal services - 79100000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales

Value of contract

£390,881

Procurement reference

tender_254759/905618

Published date

10 December 2020

Closing date

18 January 2021

Closing time

12am

Contract start date

1 June 2021

Contract end date

31 August 2021

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Legal Aid Agency ("LAA") is inviting Applicants to submit a Tender for a 2021 Immigration Telephone Advice Contract ("ITA Contract" or "Contract") to provide Immigration Telephone Advice ("ITA") Services from 1 June 2021.

The LAA is seeking to award a total of two (2) ITA Contracts of equal size to two separate organisations.

Applicants wishing to deliver ITA Services under an ITA Contract must submit a response to the Selection Questionnaire ("SQ") for this procurement process and the ITA Invitation To Tender ("ITT").

You must read the Information For Applicants ("IFA") document for this procurement process before submitting your Tender.

The IFA can be found in the 'Attachments' section of 'itt_671- Selection Questionnaire for ITA Services from 1 June 2021','itt_672- ITT for ITA Services from 1 June 2021' or can be downloaded from the Gov.uk website:
https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021

This opportunity opens on Thursday 10 December 2020.

The deadline for submitting a Tender is 9am on Monday 18 January 2021.

We will accept questions about this IFA up until 5pm on Friday 18 December 2020. Questions must be submitted through the e-Tendering message boards for this procurement process.

Further information on how to submit a question can be found in the IFA.


About the buyer

Address

102 Petty France
London
SW1H 9AJ
England

Email

civiltenders@legalaid.gsi.gov.uk