Published date: 4 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 January 2021, 11:59am

Contract summary

Industry

  • Laboratory services - 71900000

Location of contract

KT15 3NB

Value of contract

£16,641.20

Procurement reference

tender_264821/931045

Published date

4 March 2021

Closing date

26 January 2021

Closing time

11:59am

Contract start date

26 February 2021

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

2.1 Specific requirements

The Contractor shall provide the Standard Care level of service provision for the Equipment which shall include, for the specified Agreement Term, the following:

2.1.1 One (1) Preventative Maintenance visit per instrument per annum, to include the following:
- Microscope maintenance and revision
- Microscope cleaning
- Microscope functionality tests
- Software upgrade
- All travel and labour costs for the Preventative Maintenance visits only;
- A 10% discount from Leica list prices on replacement of any Repair Parts;
- A 10% discount from Leica list prices on travel and labour for Corrective Maintenance visits.
- Priority processing in the event of a breakdown and on site response within a maximum of five (5) day working days.
- Technical Phone support Monday to Friday.
- Provision of service reports within four (4) Working Days of a site visit by the Contractor. The report shall include date of visit, type of visit, serial number of the specific Equipment, description of issue, action taken to resolve the issue, confirmation the issue is resolved / actions required and timescales to resolve the issue.


More information

Attachments

Links

Additional text

Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk";, ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk.


Award information

Awarded date

26 February 2021

Contract start date

26 February 2021

Contract end date

31 March 2024

Total value of contract

£16,641.20

This contract was awarded to 1 supplier.

Leica Microsystems (UK) Ltd

Address

Larch House, Woodlands Business Park, Breckland, Linford Wood, Milton Keynes, MK14 6FG

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Defra Group Commercial

Address

Defra
London
SW1P 3JR
England

Email

Network.Procurement@defra.gov.uk