Published date: 15 February 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 April 2022, 4pm

Contract summary

Industry

  • Customer services - 79342300

  • Call centre - 79512000

Location of contract

CF14 3UZ

Value of contract

£9,060,383

Procurement reference

CF-0002500D3z000002KGVVEA4

Published date

15 February 2023

Closing date

29 April 2022

Closing time

4pm

Contract start date

1 November 2022

Contract end date

31 October 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Contact Centre Services for Companies House
Awarded via CCS RM6181 Outsourced Contact Centre and Business Services

Award information

Awarded date

21 June 2022

Contract start date

1 November 2022

Contract end date

31 October 2025

Total value of contract

£9,060,383

This contract was awarded to 1 supplier.

ARVATO LIMITED

Address

One, Fleet Place EC4M 7WS

Reference

None

About the buyer

Contact name

Procurement

Address

Crown Way
Cardiff
CF14 3UZ
United Kingdom

Email

Procurement@companieshouse.gov.uk