Published date: 25 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.

Closing: 2 March 2021, 12am

Contract summary


  • Health services - 85100000

Location of contract

East of England

Value of contract


Procurement reference


Published date

25 March 2021

Closing date

2 March 2021

Closing time


Contract start date

1 April 2021

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Negotiated procedure without prior publication (OJEU)

The opportunity was not advertised, because for example only one supplier is capable of delivering the requirement, or due to extreme urgency brought about by unforeseen events.

OJEU (Official Journal of the European Union) procedures are valued above a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



This is a Contract Award Notice to communicate a contract award by NHS North East Essex Clinical Commissioning Group (the "CCG").

The contract award is made to Mid and North East Essex Mind (MNE Mind) for the provision of a Crisis Cafe service in Colchester and Clacton, from 1st April 2021 to 31st March 2024.

The contract value pertaining to the three year term is £1,134,000.

MNE Mind in partnership with Essex Partnership University NHS Foundation Trust (EPUT) and The Haven, provide the existing crisis alternative in the form of the Clacton Crisis Cafe provision which commenced in 2019.

A similar crisis cafe service provision in Colchester via MNE Mind was commissioned by Essex County Council and is due to conclude in March 2021.

A proposal was submitted to NHS England and NHS Improvement which outlines that the two cafes will come under the one model with MNE Mind, building on the existing set up and outcomes and with a focus on continuity and continued integration with crisis pathways across wider Alliance stakeholders. EPUT will continue the clinical support provision, with The Haven expanding resilience groups.

During the previous 18 months, and in the midst of a pandemic a great deal of stakeholder engagement and communication has been initiated through the system Crisis Cafe Steering Group to embed the pathway, contact points and understanding of the criteria for use. During this time relationships have been strengthened across the partnership with shared patient reporting systems, trusted assessor approach derived and trust built via professional referring agencies such as the Police or EEast that this is a safe and appropriate place for people struggling with mental health problems. This has been supported by the local Mind agencies across Essex providing similar crisis alternatives.

The Services in scope of this Contract Award Notice fall within 'social and other specific services' within the Public Contracts Regulations 2015 (as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020).

A voluntary ex ante transparency notice relating to this matter was published on 12 March 2021.

Award information

Awarded date

2 March 2021

Contract start date

1 April 2021

Contract end date

31 March 2024

Total value of contract


This contract was awarded to 1 supplier.

Mid and North East Essex Mind


The Constantine Centre, 272a Mersea Road, Colchester CO2 8QZ


No reference - other

Supplier is SME?


Supplier is VCSE?


About the buyer

Contact name

NHS North East Essex Clinical Commissioning Group


Aspen House, Stephenson Road, Severalls Business Park