Published date: 14 December 2023

This notice was replaced on 14 December 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 14 December 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£0

Procurement reference

WLANCS001-DN694030-80744569

Published date

14 December 2023

Closing date

8 January 2024

Closing time

2pm

Contract start date

1 March 2024

Contract end date

28 February 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Hybrid Licence Required

3c Logic Telephony Service - must link with Servicenow CRM

5 x Supervisor Licences required

26 x Agent Licences Required


About the buyer

Contact name

catherine Kirwan

Address

52 Derby Street
Ormskirk
L39 2DE
United Kingdom

Email

Procurement@westlancs.gov.uk

Website

http://www.westlancs.gov.uk/