Published date: 28 February 2021

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Approach to market date: 1 January 2023

Contract summary

Industry

  • Office-support services - 79500000

Location of contract

England

Value of contract

£40,000 to £42,000

Procurement reference

LBOWF001-DN529538-50413795

Published date

28 February 2021

Approach to market date

1 January 2023

Contract start date

15 February 2021

Contract end date

14 February 2023

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Live Chat is an online platform that enables a Local Authority employee to make multiple contacts with an individual or small business with a view to (principally) collect payments, or impart other live information or act as an information repository to respond to simple queries (automated LiveChat Bots)

More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2021/2022 £0

About the buyer

Address

Waltham Forest Town Hall
701 Forest Road
Walthamstow
E17 4JF
United Kingdom

Telephone

+44 2084963000

Email

procurement@walthamforest.gov.uk

Website

http://www.walthamforest.gov.uk/