Published date: 15 June 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 July 2021, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

  • License management software package - 48218000

    • Miscellaneous networking software package - 48219000

    • Information technology services - 72222300

Location of contract

GL50 9SA

Value of contract

£0 to £850,000

Procurement reference

CBC0386P

Published date

15 June 2021

Closing date

16 July 2021

Closing time

5pm

Contract start date

1 October 2021

Contract end date

30 September 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Councils are looking for a single primary Supplier, with capability to provide, configure and implement a full featured specialist Omni-Channel Digital Platform SaaS solution. In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space. A SaaS/Cloud-based solution is essential.

More information

Links

Additional text

To express an interest and download the documentation please visit; https://in-tendhost.co.uk/publicagroup/aspx/Home

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Lauren Gardiner

Address

Promenade
Cheltenham
Gloucestershire
GL50 9SA
United Kingdom

Telephone

012856235

Email

lauren.gardiner@publicagroup.uk

Website

www.cheltenham.gov.uk