Published date: 22 April 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 May 2022, 10am

Contract summary

Industry

  • Health services - 85100000

Location of contract

NW1 5JD

Value of contract

£11,903,380

Procurement reference

CF-0773000D0O000000rwimUAA1

Published date

22 April 2022

Closing date

12 May 2022

Closing time

10am

Contract start date

1 October 2022

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The North West London Borough of Harrow requires an Enhanced Frailty Service to provide direct delivery of services for people experiencing frailty within the Harrow population, coordination of the system response to these elements through partner organisations and bringing together wider primary care commissioned services through the PCN DES services, in order to achieve the streamlined delivery of services. The Enhanced Frailty Service thus aims to provide a wrap-around service for frail venerable patients, with General Practice (GPs) at the heart of the service model, supported through a multi-disciplinary team of professionals. A patient's registered GP will provide the central service offer and will draw upon the wider expertise within primary care and the wider community and acute services.

The service will be achieved through the delivery of a three-tiered approach:

• Tier 1 - core General Practice services are at the heart of our health care system and are the first point of contact for patients. A patient's registered GP will provide the central and core service offer for the management of frail patients. This service is provided through a GP's Core Contract.

• Tier 2 - comprises of both a proactive and reactive arm. Patients will escalate to an enhanced primary care service at tier 2 as their risk factors or needs escalate and they require a more proactive response. In Tier 2, the service will be led by an appropriately qualified Frailty lead for each PCN, who will work closely with the individual practices frailty lead.

• Tier 3 - component of the service is a Primary Care led multidisciplinary team (blended and adaptable depending on patients need). The multi-disciplinary teams will provide care for the most complex of the patient cohort groups, ensuring continuity and care longevity. The tier 3 service element will be overseen by the PCN frailty lead with ready access to patient registered GP and with access to the wider MDT for support to the most complex of patients.

The service will provide holistic care by carrying out comprehensive geriatrician assessment; identification of escalating needs; personalised medication review; connection to resources in the community; care Coordination; Multi-agency input (MDT); and intervention to avoid deterioration and hospital conveyance.

About the buyer

Contact name

NWL CCG Contracts Team

Address

15 Marylebone Rd
London
NW1 5JD
United Kingdom

Email

nhsnwlccg.contracting@nhs.net