Published date: 17 February 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 March 2023, 1pm

Contract summary

Industry

  • Software programming and consultancy services - 72200000

Location of contract

England

Value of contract

£0

Procurement reference

SCDC001-DN656877-48117539

Published date

17 February 2023

Closing date

20 March 2023

Closing time

1pm

Contract start date

20 April 2023

Contract end date

20 October 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

South Cambridgeshire District Council (SCDC) and Cambridge City Council (CCC) want to redesign their websites' navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7.

South Cambridgeshire District Council and Cambridge City Council are needing to make significant savings and reduce the amount of admin work our back-office colleagues are dealing with, especially our Contact Centres. We want to improve the customer experience on our website so users can find what they need without contacting us. We need websites that are modern and able to keep up with the future technological trends.

Huntingdonshire District Council will have the option to use this contract at their discretion.

Should you wish to bid for this contract please do so by visiting our e-tendering portal at: https://procontract.due-north.com/Advert?advertId=3a1c113f-a4ae-ed11-811f-005056b64545


About the buyer

Contact name

Nicole Stimson

Address

South Cambridgeshire Hall
Cambourne Business Park
Cambourne
CB23 6EA
United Kingdom

Telephone

+44 7842331838

Email

Nicole.stimson@scambs.gov.uk

Website

https://www.scambs.gov.uk