Published date: 28 July 2021
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Motor vehicles - 34100000
Miscellaneous transport equipment and spare parts - 34900000
Project management consultancy services - 72224000
System quality assurance assessment and review services - 72225000
System software acceptance testing consultancy services - 72226000
Training services - 80500000
Membership organisation services - 98100000
Equal opportunities consultancy services - 98200000
Services provided by extra-territorial organisations and bodies - 98900000
Location of contract
England
Value of contract
£1,300,000
Procurement reference
TFL001-DN519316-84343510
Published date
28 July 2021
Closing date
27 August 2021
Closing time
12pm
Contract start date
25 March 2022
Contract end date
21 March 2025
Contract type
Service contract
Procedure type
Negotiated procedure
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
TfL is currently looking for one Service Provider to supply Driver Quality Monitoring (DQM) Services across the London bus network.
DQM is conducted through the covert assessment of bus drivers while in service. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories. A report is produced for each assessment which consists of a score between 1 and 4 for each category and a small commentary. Assessments will be conducted using a web based or mobile application on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL. The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables.
TfL funds Driver Quality Monitoring (DQM) to ensure and promote safe bus driving through an independent, objective assessment of driving standards. The Crime and Disorder Act 2008 places a duty on all authorities to do all they reasonably can to prevent crime and disorder. The operation of DQM is believed to result in an increase in driving standards and driver behaviour therefore helping to satisfy TfL's duty under the Crime and Disorder Act.
The initial Contract term will be three (3) years with an option, exercisable at TfL's sole discretion, to extend the duration of the Contract for a further period or periods up to a total of two (2) years.
If you have any questions please contact us via the ProContract portal.
https://procontract.due-north.com/Procurer/Advert/View?advertId=14d93d82-a9ef-eb11-810d-005056b64545&fromAdvertEvent=True
About the buyer
Contact name
Alina Ladha
Address
5 Endeavour Square
LONDON
E20 1JN
England
Website
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Closing: 27 August 2021, 12pm
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