Published date: 30 November 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 November 2022, 2pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South West

Value of contract

£2,015,000

Procurement reference

BOURN001-DN638188-00302918

Published date

30 November 2022

Closing date

9 November 2022

Closing time

2pm

Contract start date

1 December 2022

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Pay360 Integrated payment solution to handle customer payments and manage the income collected by the council. An integrated payment solution provides a number of customer-facing channels to enable the customer to make their payment as efficiently as possible and is underpinned by an Income Management database. This includes an automated/Interactive Touch \r
Tone telephone service, an internet payments module and a front end for officers to process mail order/telephone and non-electronic payments.

More information

Additional text

This contract was awarded through the KCS Managed Services for Business Solutions Framework (Y20023).

Award information

Awarded date

23 November 2022

Contract start date

1 December 2022

Contract end date

31 March 2026

Total value of contract

£2,015,000

This contract was awarded to 1 supplier.

Capita Business Services Limited

Address

65, Gresham Street
London
EC2V 7NQ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Bournemouth Christchurch and Poole Council
BCP Civic Centre
Bournemouth
BH2 6DY
England

Email

procurement@bcpcouncil.gov.uk