Published date: 7 May 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 June 2020

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

  • Medical software package - 48180000

Location of contract

Yorkshire and the Humber

Value of contract

£0 to £400,000

Procurement reference

LEEDSCITY001-DN476863-20623601

Published date

7 May 2020

Closing date

10 June 2020

Contract start date

1 November 2020

Contract end date

30 October 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Leeds City Council is seeking tenders for the provision of a Hosted Digital Telecare Alarm Receiving Centre Solution from a single Contractor. The Solution must as a minimum include:
• Hosted Digital Telecare Alarm Receiving Centre Solution
• Implementation services (Project Management, Data Migration, Training)
• Configuration services
• Integration services
• On-going support and maintenance services
• Solution development and customisation
• Software/Hardware upgrades.
Tenderers must offer an existing and mature Telecare Alarm Receiving Centre Solution which will require minimal or no additional development to meet the Council's requirements, although a period of configuration and mobilisation of the proposed Solution is expected and accepted. The Council does not wish to procure a Telecare Alarm Receiving Centre Solution which will require an extensive design and development phase to meet the specification of requirements before it can be deployed.
The Councils current Telecare Alarm Receiving Centre Solution is used by approximately 21 Response Centre Operators, 21 Mobile Responders and 5 Managers.
The Telecare Service currently supports approximately 7000 customers made up of 3500 on Analogue connections, 3000 on Digital IP connections, 125 Local Authority schemes made up of 3766 individual local authority properties and 685 housing association shelter customers.

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Application for inclusion in the tender must be made via the Yortender procurement portal, atwww.yortender.co.uk. If you have not previously done so, please register. Once your registration has been approved, you should log-in and Search using the project reference - DN476863. Any issues accessing the portal should be reported to ProContractSuppliers@proactis.com / 0330 005 0352

More information

Additional text

Application for inclusion in the tender must be made via the Yortender procurement portal, atwww.yortender.co.uk. If you have not previously done so, please register. Once your registration has been approved, you should log-in and Search using the project reference - DN476863. Any issues accessing the portal should be reported to ProContractSuppliers@proactis.com / 0330 005 0352

About the buyer

Contact name

Roy Banks

Address

St George House
2nd Floor, 40 Great George Street
Leeds
LS1 3DL
England

Telephone

+44 1133784357

Email

its.procurement@leeds.gov.uk

Website

http://www.leeds.gov.uk