Published date: 23 May 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 April 2022, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£122,000

Procurement reference

OXFS001-DN602722-22866473

Published date

23 May 2022

Closing date

27 April 2022

Closing time

5pm

Contract start date

1 June 2022

Contract end date

31 May 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Council currently operates a number of traded services with Schools. All marketing and contract / Service Level Agreements (SLA) administration for Council services traded with Schools are managed by individual services on a predominantly manual basis direct with Schools.

The Council wishes to purchase a Hosted Learning Management System to administer these SLAs to provide the Council and individual services with the following identifiable benefits.

• An e-Learning platform
• A cohesive and consistent approach to the promotion of Council Services to Schools/Academies, with the flexibility to adapt service design to meet changing needs at any point during the year.
• Greater clarity for Schools as a result of the standardization of processes, with a "one stop shop" for all service and communication requirements.
• External customers can request service quotations and submit orders for Local Authority services from a single point
• A reduction in Council and School administration relating to the processing of SLA's and communication, offering a full audit trail.
• Reporting tools readily provide take up and income data and can identify if service teams have answered quote requests/responded to queries, giving managers a performance overview, to inform continual service improvement.
• Removes the need to manually issue individual contracts and therefore eliminates the issue of non-return / lost agreements that is prevalent with the current system of administration.
• The Council and individual services can quickly identify at any point in time the total income received through the provision of traded services.
• A front facing commercial portal enabling the Council to promote, sell and co-ordinate services to Schools in line with the overarching commercialization agenda of the Council.


Award information

Awarded date

23 May 2022

Contract start date

1 June 2022

Contract end date

31 May 2027

Total value of contract

£122,000

This contract was awarded to 1 supplier.

Frontline Data Ltd

Address

Suite 19
North Colchester Business Centre
340 The Crescent
Colchester
CO4 9AD

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Bronwyn Fletcher

Address

3rd Floor
County Hall
Oxford
OX1 1ND
United Kingdom

Telephone

+44 0

Email

Bronwyn.Fletcher@Oxfordshire.gov.uk

Website

http://www.oxfordshire.gov.uk