Provision for Interpreting and Translation Services

Contract summary

Industry

• Telephone operator services - 79511000

• Translation services - 79530000

• Interpretation services - 79540000

Location of contract

S4 7UQ

Value of contract

£0

Procurement reference

CPC 02826

Published date

16 September 2019

Closing date

26 April 2019

Contract start date

23 June 2019

Contract end date

23 June 2021

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

NHS North of England Commercial Procurement Collaborative (NOE CPC), (the 'Authority') is seeking to establish a Framework Agreement for the Provision of Interpreting and Translation Services for use by the NHS and other Participating Authorities.

The Framework Agreement will provide the supply of language support services to staff requiring assistance in providing clinical services, either individually or as groups, to service users who speak, communicate or read languages other than English. The Framework Agreement will include the following services as a minimum, but not be limited to:

* Face to Face Interpreting Services

* Telephone Interpreting Services

* Video Interpreting Services

* Translation Services (including hard copy and electronic translation services)

* Sensory impairment including Non-spoken languages e.g. British Sign Language (BSL)/ Sign Supported English (SSE) / Braille/ audio/ text relay/ SMS. (planned and unplanned care**)

Non-Essential/Optional:

* Easy read

The services sought under this Framework Agreement will incorporate a service that may be delivered either directly by the Service Providers or indirectly through a subcontracting arrangement (noting in this latter case the Service Providers shall remain responsible for the outputs).

Authorities can utilise the framework for requirements in scope of the above in the following way where applicable;

A. Direct award process where the Most Economic Advantageous tender can be identified;

B. Quotation process or Further Competition Procedure to establish the most economically advantageous tender in order to meet the specific requirements of the Participating Authorities.

The Framework duration will be 2 years with the option to extend for a further 12 months + 12 months. The maximum framework duration will be 4 years.

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More information

Previous notice about this procurement

Provision for Interpreting and Translation Services

• Opportunity
• Published 26 March 2019

Links

• https://in-tendhost.co.uk/noecpc/aspx/
• Tender notice
• Additional information on how to apply for this contract

Additional text

This procurement exercise will be conducted on the In-tend eTendering portal at: https://in-tendhost.co.uk/noecpc/aspx/Home

Further guidance on how to access and respond to the opportunity is available in the 'Guidance for Suppliers' tab which is available for downloading from the main portal login page: https://in-tendhost.co.uk/noecpc/aspx/BuyerProfiles.

For any support in submitting your response please contact In-tend Support team at support@in-tend.co.uk (or call 0845 557 8079/+44 (0)114 4070056).

Is a Recurrent Procurement Type? : No

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Award information

Awarded date

2 July 2019

Contract start date

12 July 2019

Contract end date

11 July 2021

Total value of contract

£0

This contract was awarded to 7 suppliers.

DA Languages Limited

ENABLE2 C.I.C.

LANGUAGE EMPIRE LIMITED

LANGUAGE LINE LIMITED

ONCALL INTERPRETERS LTD

SUPREME LINGUISTIC SERVICES LTD

THEBIGWORD GROUP LIMITED

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About the buyer

Contact name

Tracey Nation

Address

Savile Street East
Sheffield
South Yorkshire
S4 7UQ
United Kingdom

Telephone

0114 3992000

Email

tracey.nation@noecpc.nhs.uk