Published date: 10 July 2020

Last edited date: 10 July 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 July 2020

Contract summary

Industry

  • Business and management consultancy and related services - 79400000

  • Design consultancy services - 79415200

Location of contract

CV1 2GN

Value of contract

£0 to £170,000

Procurement reference

COV - 9211

Published date

10 July 2020

Closing date

24 July 2020

Contract start date

7 September 2020

Contract end date

6 March 2021

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

User Led Service Design is one of the fundamental principles of Government Digital Services (GDS) and the Local Digital Declaration (of which Coventry City Council is a signatory). As part of the Digital First Programme the Design workstream focuses on adopting a user led service design approach to reviewing our services and identifying and delivering opportunities for improved customer outcomes and efficiencies.

Coventry Council is seeking to award a contract to a supplier who will work in a partnership approach to develop and deliver a user centred design solution for the Council. Further details can be found in the tender documentation.

The value of the initial contract (6 months) will be a maximum value of £100k exc VAT.

More information

Links

Additional text

please visit www.csw-jets.co.uk to express a interest to be able to access the tender documentation

Delivery Notes

Please see the tender documentation.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Michael Duffy

Address

Coventry
Coventry
Coventry
CV1 2GN
United Kingdom

Telephone

024 7697 1414

Email

michael.duffy@coventry.gov.uk