Published date: 15 February 2019

Last edited date: 15 February 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 February 2019

Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

London

Value of contract

£25,000

Procurement reference

ITT_1819_003

Published date

15 February 2019

Closing date

20 February 2019

Contract start date

1 April 2019

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

WFD is looking to procure the supply, implementation and maintenance support of a new Customer Relationship Management ("CRM") solution to transfer data on stakeholders to. It should be able to hold contact information, monitor stakeholder interactions and key programme evaluation data, which will enable WFD to strengthen its communications and reporting to both internal and external stakeholders.

Information on how to bid for this tender, including full specification, terms and conditions, and supplier questions and answers can be found in the tender notice and instructions (linked below).

More information

Links

About the buyer

Contact name

Zenobia Bharmal

Address

Artillery House, 11/19 Artillery Row
London
SW1P1RT
England

Telephone

02077991311

Email

zenobia.bharmal@wfd.org

Website

www.wfd.org