Published date: 12 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 July 2024, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£40,080

Procurement reference

GMCA001-DN712062-85808324

Published date

12 November 2024

Closing date

16 July 2024

Closing time

5pm

Contract start date

5 August 2024

Contract end date

4 August 2025

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

GMCA is seeking a supplier to provide a Customer Relationship Management system to provide the Education, Work and Skills (EWS) Directorate with the ability to record, monitor and analyse information about the employers we have a relationship with.

Through procuring a CRM, we aim to maximise the engagement of the businesses we work with, increase the interest employers have in our work, improve the support we give employers to engage with activities, and measure the outcomes of our efforts.

The CRM will provide the EWS Directorate with a shared single source of truth about our employer engagement. The benefits of this single source of truth will be that it provides the Directorate with a complete understanding of the employers we engage with, the interactions we have with them alongside the ability to monitor and analyse the data.

Award information

Awarded date

17 July 2024

Contract start date

5 August 2024

Contract end date

4 August 2025

Total value of contract

£40,080

This contract was awarded to 1 supplier.

Aspire CRM

Address

Unit 3 New Winnings Court, Denby Hall Business Park, Ormonde, Denby, DE5 8LE

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Kelechi Iheanachor

Address

GMCA Offices
1st Floor, Churchgate House, 56 Oxford Street
Manchester
M1 6EU
England

Telephone

+44 1616083577

Email

kelechi.iheanachor@greatermanchester-ca.gov.uk

Website

http://www.manchesterfire.gov.uk/