Published date: 14 December 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 October 2017

Contract summary

Industry

  • Customer satisfaction survey - 79342311

Location of contract

DY1 1HF

Value of contract

£15,000 to £20,000

Procurement reference

H619 - AWARD

Published date

14 December 2017

Closing date

2 October 2017

Contract start date

1 November 2017

Contract end date

31 March 2018

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Dudley MBC is inviting tenders for Star (HouseMark) Tenants and Residents Satisfaction Survey for Dudley MBC's Housing Services.

The purpose of this project is to carry out a satisfaction survey of tenants during 2017/18 to obtain information from our tenants about their assessment of the services we currently provide to identify areas for service improvement.

The information derived from the survey is intended to meet the requirements for benchmarking in accordance with HouseMark 'Star' Satisfaction Survey.

Award information

Awarded date

15 November 2017

Contract start date

1 November 2017

Contract end date

31 March 2018

Total value of contract

£0

This contract was awarded to 1 supplier.

Acuity Research & Practice

Address

61 Surrenden Crescent, United Kingdom, BN1 6WE

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Lucy Robinson

Address

Priory Road
Dudley
West Midlands
DY1 1HF
United Kingdom

Telephone

01384 817031

Email

lucy.robinson@dudley.gov.uk

Website

www.dudley.gov.uk