Published date: 15 October 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
Yorkshire and the Humber
Value of contract
£105,201.27
Procurement reference
0137-2025 Windows 11 Remote Support Tool
Published date
15 October 2025
Closing date
14 October 2025
Closing time
11am
Contract start date
20 October 2025
Contract end date
19 October 2028
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Microsoft are no longer providing security updates for the Windows 10 operating system after the 15th October 2025, to ensure the Collaborated Forces have a secure and compliant Windows Estate and all desktop equipment will be upgraded to Windows 11.
The current support tools used to support Windows 10 will not work with the Windows 11 so an alternative software package is required.
Award information
Awarded date
19 October 2025
Contract start date
20 October 2025
Contract end date
19 October 2028
Total value of contract
£105,201.27
This contract was awarded to 1 supplier.
Phoenix Software Limited
Address
Bytes House,
Randalls Way,
Leaherhead,
KT22 7TWReference
Companies House number: 02579852
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Jo Bradbeer
Address
Carbrook House
SHEFFIELD
S92EH
England
Telephone
07989772983
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Closing: 14 October 2025, 11am
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