Published date: 10 January 2023

Last edited date: 10 January 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 September 2022, 5pm

Contract summary

Industry

  • Postal and telecommunications services - 64000000

Location of contract

England

Value of contract

£728,000

Procurement reference

con_3186

Published date

10 January 2023

Closing date

9 September 2022

Closing time

5pm

Contract start date

12 December 2022

Contract end date

11 December 2024

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice.
The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.


Award information

Awarded date

18 October 2022

Contract start date

12 December 2022

Contract end date

11 December 2024

Total value of contract

£728,000

This contract was awarded to 1 supplier.

Go-Centric Ltd

Address

Panoramic House Bankside, The Watermark,
Gateshead, England, NE11 9SY

Reference

No reference - other

Value of contract

£728,000

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Iain Puddephatt

Address

1 Victoria Street
London
SW1H0ET
England

Telephone

07825 272546

Email

iain.puddephatt@beis.gov.uk