Published date: 8 May 2017
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Security services - 79710000
Library and archive services - 92510000
Location of contract
TW200EX
Value of contract
£500,000 to £750,000
Procurement reference
RHUL/IS-297
Published date
8 May 2017
Closing date
6 June 2017
Contract start date
1 September 2017
Contract end date
31 August 2022
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Royal Holloway & Bedford New College is currently tendering for the Provision of a Library Overnight Security Service.
The Library is spread across all 4 floors within a new library building being built ready to open in September 2017. The Library features a variety of study spaces, including group rooms, group and silent study areas as well as over 12,000 linear metres of books, journals and other material.
The Library serves the whole community of c.9,500 students as well as academic staff and researchers across all subject areas on campus
The provision of the service is for overnight staffing from 20.45 to 09.15 hrs daily, 7 days per week for approximately 356 days per year (currently excludes the Christmas/New Year period).
The requirement is for a customer focused security agency to:
• Provide security of the Library areas, equipment and library stock;
• Manage student behaviour in accordance with the zoning of different study areas;
• Sort returned library books from the collection bins in the automated sortation room onto trolleys and put these out for the students;
• Provide regular patrols of the library study areas, circulation routes and toilets;
• Be able to answer basic enquiries with regard to library services, and to signpost library users to where they can find information for themselves, log enquiries or find further contact information;
• Ensure closed areas of the library, art and archives services are kept secure;
• Ensure library equipment is functioning, to top up paper and toner levels in photocopiers/printers;
• Ensure that the environment is kept tidy and presentable;
• Have an understanding of Library and College regulations and to enforce these where necessary;
• Patrol other areas at certain times of the year when requested by Campus Security, when this does not affect the requirements of the Library.
About the buyer
Address
Egham Hill
Egham
TW200EX
England
Website
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Closing: 6 June 2017
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