Published date: 23 December 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 November 2022, 12pm

Contract summary

Industry

  • Market research services - 79310000

Location of contract

B5 4UA

Value of contract

£69,950

Procurement reference

PROC.01.0776 SER/1091

Published date

23 December 2022

Closing date

11 November 2022

Closing time

12pm

Contract start date

29 November 2022

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

This ITT is for qualitative research with household water customers.
Objectives:
The objectives of the research are to understand:
• Customers' expectations of water and wastewater companies in relation to specific areas of customer service and support.
• Customer views on what principles the new licence condition should include.
• Customer views on the guidance proposed to support the interpretation of the licence condition - for example, specific questions on the expectations within the guidance.
• The range and diversity of views that customers have in relation to this (including any differences in views between groups of customers).


Award information

Awarded date

23 November 2022

Contract start date

29 November 2022

Contract end date

31 March 2023

Total value of contract

£69,950

This contract was awarded to 1 supplier.

WALNUT UNLIMITED LTD

Address

St. Swithuns House,1A St. Cross Road
WINCHESTER
Hampshire
SO23 9JA
GB

Reference

Companies House number: 01317137

Value of contract

£69,950

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Donna Monro

Address

7 Hill Street
BIRMINGHAM
B54UA
England

Telephone

07584339198 ext 4444

Email

donnamarie.monro@ofwat.gov.uk