Published date: 19 February 2025

Last edited date: 20 February 2025

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 31 March 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North East

Value of contract

£200,000 to £250,000

Procurement reference

#OPEN2025243

Published date

19 February 2025

Closing date

31 March 2025

Closing time

12pm

Contract start date

30 June 2025

Contract end date

29 June 2030

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Public sector, specifically Local Authority ,legal case management solution to help deliver the Authority's Legal Services provision.

Functions

Legal Case Management
Document Redaction
Court Bundling
Reporting & Dashboards

Objectives

Ensure compliance with Solicitors Regulation Authority (SRA) requirements.
Implement efficient workflows and automation for modern and efficient working practices, embedding consistency across the service.
Improve reporting, analytics and use of proactive data dashboards
Improve collaboration and Transparency
Enhance system and data security.
Enhance customer and user experience by making data readily available, reducing access time, and minimizing waste.
Improve reporting capabilities for intelligent analytics, automated workflows, and user-friendly dashboards.
Foster staff collaboration within the system to enhance transparency and eliminate silos.

The project reference and link to the opportunity are shown below:-
Project reference: #OPEN2025243 https://www.open-uk.org/opportunities/overview/public/24e99208-74f8-430e-a8d3-1778a0e364f7

About the buyer

Contact name

Mark Perry

Address

North Tyneside Council, Quadrant, The Silverlink North, Cobalt Business Park
NEWCASTLE-UPON-TYNE
NE270BY
England

Telephone

01916435656

Email

mark.perry@northtyneside.gov.uk