Published date: 13 December 2016
Last edited date: 13 December 2016
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Research and development services and related consultancy services - 73000000
Location of contract
Any region
Value of contract
£19,994
Procurement reference
16-17 CS&TD01
Published date
13 December 2016
Closing date
19 October 2016
Contract start date
24 October 2016
Contract end date
1 February 2017
Contract type
Not applicable
Procedure type
Not applicable
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Assignment under the Market Research MR130001 Agreement Contract.
HMRC is currently writing to some Child Benefit customers to ask them to confirm their eligibility. This qualitative research will look to understand customers' response to this letter. Specifically it will explore:
• Customers' initial response to the letter;
• What customers understand the letter to be asking them to do;
• What customers' likely behaviour/response to the letter would
be; and
• Potential ways to promote response to HMRC.
More information
Attachments
-
- Service Order letter - child benefit EFAP non-response user insight - redacted.doc
- Tender notice
- Child benefit no response user insight - redacted SO
Award information
Awarded date
19 October 2016
Contract start date
24 October 2016
Contract end date
1 February 2017
Total value of contract
£19,994
This contract was awarded to 1 supplier.
Ipsos Mori
Address
3 Thomas More Street, St Katharine's & Wapping, London E1W 1YW
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Olayinka Ege
Address
100 Parliament Street
London
SW1A 2BQ
England
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Closing: 19 October 2016
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