Published date: 4 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 March 2020, 9am

Contract summary

Industry

  • Customer satisfaction survey - 79342311

Location of contract

England

Value of contract

£15,185

Procurement reference

HOUNSLOW001-DN462884-11194157

Published date

4 March 2021

Closing date

2 March 2020

Closing time

9am

Contract start date

7 January 2021

Contract end date

6 January 2022

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Procurement of an independent, telephone survey of 3000 residents of council properties, to ascertain their satisfaction with the council provided Responsive Repairs & Related Services. Analysis and results to be provided on an ongoing monthly basis.

Award information

Awarded date

6 January 2021

Contract start date

7 January 2021

Contract end date

6 January 2022

Total value of contract

£15,185

This contract was awarded to 1 supplier.

Kwest Research Limited

Address

M20 2SL

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Ian Smith

Address

Hounslow House
7 Bath Road
Hounslow
TW3 3EB
England

Email

Ian.smith2@hounslow.gov.uk

Website

http://www.hounslow.gov.uk/