Published date: 27 February 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 November 2016

Contract summary

Industry

  • Helpdesk and support services - 72253000

Location of contract

North West, London

Value of contract

£202,000

Procurement reference

MT193991

Published date

27 February 2017

Closing date

4 November 2016

Contract start date

3 January 2017

Contract end date

2 January 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase

More information

Links

Award information

Awarded date

22 December 2016

Contract start date

3 January 2017

Contract end date

2 January 2020

Total value of contract

£202,000

This contract was awarded to 1 supplier.

Softcat

Address

Thames Industrial Estate, Fieldhouse Lane, Marlow

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

3 Hardman Street
Manchester
M3 3AW
England

Telephone

+44 1619236340

Email

gmctenders@gmc-uk.org

Website

http://www.gmc-uk.org