Published date: 1 June 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 June 2020

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

South East

Value of contract

£0

Procurement reference

MT219806

Published date

1 June 2020

Closing date

30 June 2020

Contract start date

5 August 2020

Contract end date

4 August 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP's primary and secondary datacentres and takes a number of other services as part of the managed services provision.This contract encompasses two areas - the transition from the current to the new managed service provision and the ongoing managed services provision.The ongoing service will include:- Private cloud hosting;- Backup and disaster recovery;- Full Service Desk provision, including an on-site resource at RK's Head Office;- Systems monitoring;- Support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and- Penetration testing.

More information

Links

About the buyer

Address

Windsor Court, Kingsmead Business Park, Frederick Place
High Wycombe, Bucks
HP11 1JU
England

Telephone

+44 1494476100

Email

procurement@redkitehousing.org.uk

Website

http://www.redkitehousing.org.uk