Published date: 21 May 2019

Last edited date: 21 May 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 August 2018

Contract summary

Industry

  • Telecommunications services - 64200000

Location of contract

Any region

Value of contract

£34,500,000

Procurement reference

tender_170811/770950

Published date

21 May 2019

Closing date

24 August 2018

Contract start date

20 February 2019

Contract end date

19 February 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

DWP operate over 600 freephone numbers to customers to access welfare and pension services. This contract was to provision the inbound call minutes charged to DWP on a landline, mobile and payphone minute tariff.

More information

Attachments

Award information

Awarded date

20 February 2019

Contract start date

20 February 2019

Contract end date

19 February 2021

Total value of contract

£34,500,000

This contract was awarded to 1 supplier.

Vodafone Limited

Address

Vodafone House, The Connection, Newbury, Berkshire. RG14 2FN

Reference

Companies House number: 1471587

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Peel Park
Blackpool
FY4 5ES
England

Email

TECHNOLOGY.BOM@DWP.GSI.GOV.UK