Published date: 9 May 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 September 2022, 11:59pm

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

Any region

Value of contract

£3,262,339

Procurement reference

tender_308991/1211478

Published date

9 May 2023

Closing date

19 September 2022

Closing time

11:59pm

Contract start date

30 September 2022

Contract end date

29 February 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Provision of cloud contact centre implementation, transition, configuration and enhanced support services.

More information

Attachments

Award information

Awarded date

30 September 2022

Contract start date

30 September 2022

Contract end date

29 February 2024

Total value of contract

£3,262,339

This contract was awarded to 1 supplier.

Anana

Address

12th Floor, Blue Fin Building, 110 Southwark Street, London, SE10SU

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Peel Park Control Centre
Blackpool
FY4 5ES
England

Email

cd.digitalchannels@dwp.gov.uk