Published date: 13 April 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2021, 12pm

Contract summary

Industry

  • Maintenance and repair of data network equipment - 50312300

Location of contract

South East

Value of contract

£85,843.91

Procurement reference

tender_247461/950973

Published date

13 April 2021

Closing date

31 March 2021

Closing time

12pm

Contract start date

1 April 2021

Contract end date

1 April 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Provider will:

- Provide 24/7 monitoring and alarm response
- Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA
- Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal
- Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement
- Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA
- Carry out emergency repairs within the agreed 4 hour SLA

Award information

Awarded date

31 March 2021

Contract start date

1 April 2021

Contract end date

1 April 2028

Total value of contract

£85,843.91

This contract was awarded to 1 supplier.

NTT United Kingdom Limited

Address

NTT House, Waterfront Business Park, Fleet Road, Fleet, Hampshire, England, GU51 3QT

Reference

Companies House number: 01505004

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Highways England, Bridge House, 1 Walnut Tree Close
Guildford
GU1 4LZ
England

Email

info@highwaysengland.co.uk