Published date: 19 June 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 14 July 2017

Contract summary


  • Central monitoring station - 33195200

  • Industry specific software package - 48100000

  • Alarm-monitoring services - 79711000

    • Health and social work services - 85000000

    • Community health services - 85323000

Location of contract

East of England

Value of contract

£100,000 to £500,000

Procurement reference


Published date

19 June 2017

Closing date

14 July 2017

Contract start date

1 August 2017

Contract end date

31 July 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Council is seeking a provider with experience in delivering community alarm telecare monitoring and administration platforms, to deliver a telecare call monitoring system together with all associated hardware required in delivering the service.

More information


Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Procurement Services


Procurement Services, Civic Offices
New Road
RM17 6SL