Published date: 7 June 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 November 2018

Contract summary

Industry

  • Recruitment services - 79600000

Location of contract

BS16 1QY

Value of contract

£800,000 to £1,000,000

Procurement reference

UWE/008/2018E - AWARD

Published date

7 June 2019

Closing date

9 November 2018

Contract start date

15 December 2018

Contract end date

14 December 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The International Office forms part of the Future Students service and is responsible for the recruitment of International and EU students, supporting academic partnerships and managing the Agent network. The University supports ambitious recruitment targets in-line with the University's 2020 strategy for growth across all audiences.

The University is using Managed Services for international enquiry management and offers made conversion:

o To engage with International prospects at soonest opportunity after initial point of contact.
o To offer personal contact via telephone (outbound and inbound), email, IM / virtual in order to convert potential students.
o To have a robust strategy in place to deliver timely, consistent and personalised contact with potential students.
o To improve conversion from enquirer to applicant and applicant to enrolment.
o To deliver personalised information to applicants on the University and pre-arrival processes.
o To deliver cutting edge, contemporary engagement with prospects and applicants.
o To increase contact points with enquirer / applicant therefore reducing 'drop off'.
o To be able to offer language specialisms.
o To reduce impact of GMT restrictions.

Award information

Awarded date

22 March 2019

Contract start date

15 December 2018

Contract end date

14 December 2020

Total value of contract

£0

This contract was awarded to 1 supplier.

Uni-Quest Ltd

Address

Studio CC3.22 Canterbury Court, Kennington Park, 1-3 Brixton Road, London, United Kingdom, SW9 6DE

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Rosie Hale

Address

Coldharbour Lane
Bristol
Avon
BS16 1QY
United Kingdom

Telephone

0117 3286686

Email

Rosie.hale@uwe.ac.uk

Website

www.uwe.ac.uk