Published date: 16 May 2018

This notice was replaced on 6 April 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 6 April 2020)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Travel management services - 63516000

Location of contract

Any region

Value of contract

£96,000,000

Procurement reference

tender_167737/674200

Published date

16 May 2018

Closing date

14 June 2018

Contract start date

1 July 2019

Contract end date

30 June 2025

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Lot 1: The BBC requires a full booking service provision for rail travel, to be used by the BBC and commercial subsidiaries. This is to include an online booking system for the use of BBC staff, freelancers and guests, and provision of a call centre to take offline bookings and handle queries. The successful provider will also be required to provide ticket printing facilities in key BBC sites.

Lot 2: The BBC requires a provider to manage the Season Ticket issuing process on its behalf. This will include providing an online portal for ordering season tickets, fulfilment and distribution of Season Tickets once approved by BBC HR, and a robust end to end support process for staff who have been provided with a Season Ticket. As the issuing of a season ticket includes an associated loan facility from the BBC, the integration with BBC financial processes is a key element of the service provision.

The estimated value below includes both lots.

More information

Links

Additional text

Please note: Contract start and end dates are estimated, and may be subject to change.

Please register your interest in this project by taking the following steps: 1 - Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 - Go to https://bbc.bravosolution.co.uk. 1.2 - Click the link on the login page to Register. 1.3 - Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an Interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 - You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the Bravo e-Tendering help desk.

About the buyer

Contact name

Sophia Pearson

Address

BC0 B1-D1, Broadcast Centre, White City Place, 201 Wood Lane
London
W12 7TQ
England

Email

sophia.pearson@bbc.co.uk

Website

www.bbc.co.uk/supplying