Service Design Discovery

Contract summary

Industry

• Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

NP10 8XG

Value of contract

£494,531

Procurement reference

PU-18-0192

Published date

8 December 2017

Closing date

8 October 2017

Contract start date

9 October 2017

Contract end date

1 December 2017

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The Office for National Statistics (the Contracting Authority) requires support to conduct a Discovery phase on the key way forward across the areas below in order to help understand the scale of support the Programme requires to move forward successfully:

• Service Integration and Live Operations Management
• Service Design
• Stock and Flow model
• MI / BI solution
• Information Exchange

The Discovery phase will:
• Build clarity of current progress achieved across the five core areas of focus
• Develop a clear view of where the Programmes needs to be in these areas
• Identify gaps in design and capability and assess criticality
• Escalate to the programme executive and propose solutions to deliver these successfully

Outputs:
• Specification - "what needs to be produced" across the elements above
• Plan - "key activities and milestones" for Design & Delivery
• Gap analysis - "what is missing", insights across scope, skills/capabilities and timeline

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Award information

Awarded date

8 October 2017

Contract start date

9 October 2017

Contract end date

1 December 2017

Total value of contract

£494,531

This contract was awarded to 1 supplier.

DELOITTE LLP

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About the buyer

Address

Cardiff Road
Newport
NP10 8XG
Wales

Email

deryn.martin@ons.gov.uk