Published date: 1 November 2019

Last edited date: 1 November 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 November 2019

Contract summary

Industry

  • Financial and insurance services - 66000000

  • Collection agency services - 79940000

Location of contract

M22 9TA

Value of contract

£0

Procurement reference

AO021

Published date

1 November 2019

Closing date

11 November 2019

Contract start date

2 December 2019

Contract end date

30 December 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This tender relates to the collection of former tenant arrears (FTA). WCHG has a significant number of terminations each year, many of which leave properties with amounts of debt outstanding.
After a tenancy has ended with outstanding debt, we start the tracing process for former tenants and if found they are asked to pay an affordbale amount back so the debt is cleared within a reasonable period of time.
Where a former tenant does not respond or they breach the agreement, we then refer the case to the Debt Collection Agency.
The methods of debt collection expected will include:
o Telephone
o Paper
o Doorstep collections (non-essential)
Once contact is made with the former tenant, the DCA will be expected to have a range of convenient and cost effective payment options.

More information

Links

Additional text

To express interest in this tender and to access tender documents, please visit:
https://www.in-tendhost.co.uk/wchg/aspx/Home

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Allan Openshaw

Address

8 Poundswick Lane
Wythenshawe
Manchester
M22 9TA
United Kingdom

Telephone

01619466404

Email

allan.openshaw@wchg.org.uk