Published date: 6 March 2017

This notice was replaced on 26 April 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 26 April 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Technical testing, analysis and consultancy services - 71600000

Location of contract

S1 2BQ

Value of contract

£20,000 to £25,000

Procurement reference

2690

Published date

6 March 2017

Closing date

21 March 2017

Contract start date

1 April 2017

Contract end date

31 July 2017

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

South Yorkshire Passenger Transport Executive (SYPTE) is seeking to appoint a suitably experienced provider of the above Services. The estimated value of the project is between £20,000 and £25,000.

In 2015, SYPTE awarded contracts for the supply, installation and maintenance of 84 Passenger Information Displays (PIDs), a Content Management System and a Tram Information System to generate and display real time predictions at 44 tram stops on the network in Sheffield.

Although the PIDs have been fully operational since December 2015, the quality of their performance has never consistently achieved the standard expected by either SYPTE or South Yorkshire Supertram Limited (SYSL). An independent external consultant is now required to objectively review all aspects of the existing operation and how they interact, with a view to identifying the cause(s) of residual issues that are still being experienced, explain why the problems are occurring, propose resolutions to address each issue and cause identified, assign responsibility for each resolution and develop a plan of action going forward.

More information

Additional text

A full Specification, Draft Contract, Invitation to Tender and submission instructions can be found on our website at www.sypte.co.uk/contracts

About the buyer

Contact name

Sarah Palmer

Address

11 Broad Street West
Sheffield
S1 2BQ
England

Email

sarah.palmer@sypte.co.uk