Published date: 22 July 2019
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Customer Relation Management software package - 48445000
Location of contract
South East
Value of contract
£50,000 to £150,000
Procurement reference
KENTPS001-DN424332-44164117
Published date
22 July 2019
Closing date
2 August 2019
Contract start date
9 September 2019
Contract end date
9 September 2020
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
LASER* manages the procurement of energy for ~80,000 end user (public body) gas and electricity meters. LASER's existing customers typically add ~500 meters to their collective contracts each year. LASER is seeking to automate this process in order to reduce administration and provide a more robust service to customers. (*LASER is a trading name (brand) used by Kent County Council for its central purchasing body activities relating to energy. It now provides complete energy solutions to 160 local authorities and other Public Sector bodies throughout the UK.)
More information
Additional text
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This opportunity will be completed via ProContract, a site run by Proactis, the electronic tendering suite of the Kent Business Portal.
If you have difficulty in locating this opportunity following download please go to https://procontract.due-north.com/Login and login using your supplied username and appropriate password.
Tenderers must ensure that they maintain their registration to the Portal at all times to ensure that they receive any subsequent mini competition requests.
If, at any time, you experience difficulty accessing ProContract please visit the help centre https://supplierhelp.due-north.com/ or alternatively contact ProContract on E-Mail: ProContractSuppliers@proactis.com or submit a ticket via the supplier Support Help Desk http://proactis.kayako.com/default
Tenderers should note the following when uploading documents to the ProContract portal prior to submission:
A 10 MB file will take approximately 5 minutes on average to upload on a standard Broadband connection (256 Kbps upload speed). Please take this into consideration when uploading larger files and ensure that you leave sufficient time to complete your submission.
Instructions on how to submit your response can be found within the 'Help' facility in ProContract. These instructions should be consulted in order to ensure that your response is submitted correctly.
About the buyer
Contact name
Ian Day
Address
Head Office, 1 Abbey Wood Group
Kings Hill
West Malling
ME19 4YT
England
Telephone
+44 1622236697
psg@procurementservicesgroup.org.uk
Website
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Closing: 2 August 2019
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