Published date: 11 June 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2021, 12pm

Contract summary

Industry

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

E1W 1YW

Value of contract

£300,000

Procurement reference

In journey' Customer insight 2021 (1)

Published date

11 June 2021

Closing date

31 March 2021

Closing time

12pm

Contract start date

9 May 2021

Contract end date

10 May 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The aim of the research is to design, undertake and report on 'in journey' customer insight to gain a customer perspective of major scheme roadworks on the strategic road network on an ongoing, monthly basis. The purpose of the research is to provide project teams with data and recommendations, that are used to drive improvements on individual schemes in order to increase customer satisfaction of roadworks

More information

Attachments

Links

Additional text

Name of Framework

CCS RM6018

Award information

Awarded date

31 March 2021

Contract start date

9 May 2021

Contract end date

10 May 2021

Total value of contract

£300,000

This contract was awarded to 1 supplier.

IPSOS MORI UK LIMITED

Address

79-81 BOROUGH ROAD
LONDON
SE1 1FY
GB

Reference

Companies House number: 01640855

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

TransparencySGRM

Address

Highways England Company Ltd
Bridge House, 1 Walnut Tree Close,
Guildford
GU1 4LZ
England

Email

TransparencySGRM@highwaysengland.co.uk