Published date: 10 April 2018

Last edited date: 10 April 2018

Closed early engagement


Closing date: 25 April 2018

Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages - 30000000

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Transport equipment and auxiliary products to transportation - 34000000

    • Security, fire-fighting, police and defence equipment - 35000000

    • Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products - 39000000

    • Construction structures and materials; auxiliary products to construction (except electric apparatus) - 44000000

    • Software package and information systems - 48000000

    • Repair and maintenance services - 50000000

    • Supporting and auxiliary transport services; travel agencies services - 63000000

    • Postal and telecommunications services - 64000000

    • Financial and insurance services - 66000000

    • Architectural, construction, engineering and inspection services - 71000000

    • IT services: consulting, software development, Internet and support - 72000000

    • Research and development services and related consultancy services - 73000000

    • Administration, defence and social security services - 75000000

    • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

Any region

Procurement reference

MSS 001

Published date

10 April 2018

Closing date

25 April 2018

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

CCS provides an important service which offers a route to suppliers to anonymously raise concerns about potential poor practice in public sector procurement.

Currently this is known as the Mystery Shopper service. Feedback has told us that the this name does not describe what we do well and users have experienced difficulty in finding us online.

To help us find a new name, we have put together a short survey to find out what suppliers and buyers like you think about the service. We want to create a new name which:

describes the service better,

supports users when searching for it,

increases awareness of this important service to encourage suppliers to use it

The survey can be accessed using the link provided at the end of this Notice (Other information, Attachments) and should take no longer than 10 minutes to complete. The survey will be open until 25 April.

All concerns submitted via the service are investigated by CCS and recommendations are made to the public sector buyer on how to remedy the specific problem. This could mean adjusting a live procurement; recommending a change on a future procurement; or helping ensure suppliers get paid for work they have undertaken.

The service is extremely important as it contributes to shaping public procurement policy allows us identify barriers that prevent SMEs from doing more business with the public sector.

As such, we would be grateful if you could provide your invaluable feedback and appreciate your time.

More information

Links

About the buyer

Contact name

Sean Smith

Address

9th Floor,
The Capital Building,
Liverpool
L3 9PP
England

Email

sean.smith@crowncommercial.gov.uk

Website

http://ccs.cabinetoffice.gov.uk/