Published date: 26 May 2017

This notice was replaced on 12 February 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 12 February 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Research consultancy services - 73210000

Location of contract

Any region

Value of contract

£100,000

Procurement reference

tender_142198/585351

Published date

26 May 2017

Closing date

9 June 2017

Contract start date

11 July 2017

Contract end date

26 March 2018

Contract type

Service contract

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

NHS England is looking to procure a partner organisation to deliver a package of user engagements to ensure that the programme is delivered in a way which takes account of the needs of end users.

The Diabetes Programme is one of the largest clinical programmes being implemented by NHS England, with an investment of over £300 million expected over the remainder of the Parliament. It includes a range of new developments aimed at improving the engagement of people with diabetes with existing services and the potential introduction of new services direct to patients and consumers. NHS England have been working in partnership over the last 18 months to develop and deliver the National Type 2 Diabetes Prevention Programme (NDPP). In June 2016, it was agreed that, alongside the Diabetes Prevention Programme (DPP) a wider programme of work around diabetes treatment and care and a number of digital projects would be taken forward.

The requirement is in 5 elements, briefly summarised as consisting of:-
1. Strategy - The development of a detailed user engagement strategy for the NHS Diabetes programme;
2. Consumer Analysis - A report or reports on consumer views/perspectives about the Diabetes Prevention Programme in relation to:
3. Engagement - With consumers to inform the design of a programme of work on digital approaches to diabetes prevention and self-care support for people living with diabetes;
4. Involving people with diabetes - Manage and co-ordinate user and clinical engagement into each of the Programme Board prioritised workstreams, based on the agreed strategy (including the digital workstream); and
5. Sharing good practice - Develop and disseminate good practice information and guidance on user engagement

The key skills required are:
• The capability and capacity to meet the above requirements.
• An understanding of the NHS, public health and the commissioning environment.
• Experience/Expertise/clinical leadership/knowledge of working with type 1 / type 2 diabetes / user and clinical engagement.
• Resource/team to set up a user engagement strategy.
• Previous knowledge of engaging with consumers with regards to diabetes.
• Experience of providing strategic advice for implementation of national policy and of supporting local delivery of national projects or workstreams.

About the buyer

Address

Stephenson House, Hampstead Road, London NW1
London
NW1 2PL
England

Email

joyce.gibson1@nhs.net