Published date: 21 October 2020
Last edited date: 13 November 2020
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
East of England
Value of contract
£8,900,000
Procurement reference
0908
Published date
21 October 2020
Closing date
11 December 2020
Closing time
12pm
Contract start date
20 April 2021
Contract end date
19 April 2025
Contract type
Service contract
Procedure type
Competitive procedure with negotiation (above threshold)
Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Essex County Council invites tenders for a four (4) year CareTechnology Services Framework consisting of the following lots;
Lot 1 - Managed Care Technology Service
The high-level requirements are as follows;
• A method of receiving referrals electronically from Customers
• Intervention to assess the requirements to meet Service Users' Care Technology needs
• Deployment of Care Technology to achieve the specified outcomes for the Service User as part of an intervention to meet Service Users' Care needs
• Installation of Care Technology (including any training / support for users and carers)
• Maintenance of installed Care Technology equipment
• Review of installed Care Technology equipment
• Decommissioning and reuse of installed Care Technology
• Innovation, culture change and awareness raising (this includes training of Customer staff)
• Trials of Care Technology with specific categories'
• Tracking of financial and non-financial benefits.
Lot 2 - Monitoring and Response Service
A monitoring centre that will contain appropriately trained call handlers to monitor, triage and respond to citizen's calls and alerts, received by the mobile response centre, from the adults' care technology. This includes the dispatch of a response service if required.
About the buyer
Contact name
Michael Porter
Address
County Hall
Market Road
Chelmsford
CM1 1QH
England
Telephone
03330136501
Website
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Closing: 11 December 2020, 12pm
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