Published date: 31 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 February 2025, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

  • Other community, social and personal services - 98000000

Location of contract

England

Value of contract

£500,000

Procurement reference

HARROW001-DN747479-41935600

Published date

31 July 2025

Closing date

5 February 2025

Closing time

12pm

Contract start date

1 June 2025

Contract end date

31 May 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The London Borough of Harrow is inviting tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards.\r
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The Authority is seeking a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification.\r
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The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application.\r
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Currently, non-automatic applications and renewals are provided under a contract that is scheduled to expire on 31st May 2025. Automatic applications and renewals including the administrative work and updating of relevant IT systems are currently provided by LB Harrow. To view the tender documents and apply, please visit www.londontenders.org

More information

Previous notice about this procurement

Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services

  • Opportunity
  • Published 6 January 2025

Award information

Awarded date

10 June 2025

Contract start date

1 September 2025

Contract end date

31 August 2028

Total value of contract

£498,914

This contract was awarded to 1 supplier.

EQL Limited

Address

Speed Medical House, Matrix Park, Chorley, Lancashire, England, PR7 7NA

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Marzuki Haji

Address

Procurement Team
PO Box 1358
Harrow
HA3 3QN
England

Email

marzuki.haji@harrow.gov.uk

Website

http://www.harrow.gov.uk