Published date: 24 December 2021

Closed early engagement


Closing date: 18 January 2022

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Research and development services and related consultancy services - 73000000

Location of contract

South West

Procurement reference

Early engagement

Published date

24 December 2021

Closing date

18 January 2022

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

NHS England and NHS Improvement (NHSE/I) National Commercial and Procurement Hub are supporting NHS E/I South West Region in a programme to enhance website offerings within the South West region GP practice estate. The programme aims to develop a standardised website which can be rolled out amongst the c.500 practices in the region.

To support this, a questionnaire exploring various options has been posted at https://forms.office.com/r/WMAF7FhdJG

NHS E/I are seeking to engage with organisation(s) to deliver 3 phases of a programme in the SW region:

- User research
- Standardised website development
- External communications

The vision for the requirement is to ensure that any Citizen (User) across the SW region has the ability to access a standardised GP practice website which has a UX design focus, is intuitive to use, highly responsive and highly accessible to the many different users who chose to visit. The vision is for a website design which encourages a channel shift towards digital solutions and away from telephony contact.

The use of existing and new online tools should be encouraged (repeat prescriptions / online consultations etc) through the finalised design.

This questionnaire is designed to explore the market capabilities in relation to NHS E/I requirements. Information gathered will support the next steps in strategic development for this programme, including the identification of suitable routes to procurement.


About the buyer

Address

Pomona House
Torquay
TQ2 7FF
England

Email

commercial.procurementhub@nhs.net