Published date: 25 April 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
SW1H 0EU
Value of contract
£149,323.20 to £227,622
Procurement reference
CF-1100800D0O000000rwimUAA
Published date
25 April 2023
Closing date
23 August 2022
Closing time
12pm
Contract start date
20 October 2022
Contract end date
19 October 2024
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract with DXW. Update 27 March 2023: The potential cost of the total lifetime of the contract has now been updated to £227,622 and the scope of this contract will now include additional deliverables; specifically:
- a user profiling workshop with external content design support
- a round of user research to profile and understand the needs of DHSC staff within their HR intranet use
- running content workshops with HR and Digital teams to look at content auditing, best practice in terms of attachments/downloads and broader content strategy; the exact number to be determined once the user profile work has been completed
- implementation of changes designed using the user research sessions alongside production of any new intranet pages, move content around, adjust structure, taxonomies & website structure
- running a second, shorter round of user research process to validate any changes made and to assess if the Buyer and Supplier have met their objectives to improving user access to HR content on the DHSC intranet.
- the Supplier will also allocate a designated project manager to provide delivery support.
More information
Previous notice about this procurement
DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract
- Awarded contract
- Published 29 September 2022
Attachments
-
- DHSC Intranet Hosting Technical Support - G-Cloud-12-Call-Off-Contract-_Redacted for publication.pdf
- DHSC Intranet Hosting Technical Support - G-Cloud-12-Call-Off-Contract-_Redacted for publication
Award information
Awarded date
27 September 2022
Contract start date
20 October 2022
Contract end date
19 October 2024
Total value of contract
£216,086.40
This contract was awarded to 1 supplier.
dxw
Address
8-9 Hoxton Square
London N1 6NUReference
None
Supplier is SME?
Yes
About the buyer
Contact name
Sanjay Chana
Address
39 Victoria Street, London
Westminster
SW1H 0EU
GB
Telephone
0207 210 4346
Share this notice
Closing: 23 August 2022, 12pm