Published date: 25 April 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 August 2022, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1H 0EU

Value of contract

£149,323.20 to £227,622

Procurement reference

CF-1100800D0O000000rwimUAA

Published date

25 April 2023

Closing date

23 August 2022

Closing time

12pm

Contract start date

20 October 2022

Contract end date

19 October 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract with DXW. Update 27 March 2023: The potential cost of the total lifetime of the contract has now been updated to £227,622 and the scope of this contract will now include additional deliverables; specifically:
- a user profiling workshop with external content design support
- a round of user research to profile and understand the needs of DHSC staff within their HR intranet use
- running content workshops with HR and Digital teams to look at content auditing, best practice in terms of attachments/downloads and broader content strategy; the exact number to be determined once the user profile work has been completed
- implementation of changes designed using the user research sessions alongside production of any new intranet pages, move content around, adjust structure, taxonomies & website structure
- running a second, shorter round of user research process to validate any changes made and to assess if the Buyer and Supplier have met their objectives to improving user access to HR content on the DHSC intranet.
- the Supplier will also allocate a designated project manager to provide delivery support.


More information

Previous notice about this procurement

DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract

  • Awarded contract
  • Published 29 September 2022

Attachments


Award information

Awarded date

27 September 2022

Contract start date

20 October 2022

Contract end date

19 October 2024

Total value of contract

£216,086.40

This contract was awarded to 1 supplier.

dxw

Address

8-9 Hoxton Square
London N1 6NU

Reference

None

Supplier is SME?

Yes


About the buyer

Contact name

Sanjay Chana

Address

39 Victoria Street, London
Westminster
SW1H 0EU
GB

Telephone

0207 210 4346

Email

sanjay.chana@dhsc.gov.uk