Published date: 18 November 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 April 2025, 12pm

Contract summary

Industry

  • Telecommunications equipment and supplies - 32500000

  • Medical equipments, pharmaceuticals and personal care products - 33000000

  • Medical information systems - 48814000

    • Installation services of communications equipment - 51300000

    • Telecommunications services - 64200000

    • Alarm-monitoring services - 79711000

    • Health and social work services - 85000000

Location of contract

United Kingdom

Value of contract

£16,000,000

Procurement reference

203_25

Published date

18 November 2025

Closing date

23 April 2025

Closing time

12pm

Contract start date

1 June 2025

Contract end date

31 May 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

ESPO's Technology Enabled Care Products and Services framework, comprising the following lots:

Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
Lot 1.2 - Technology Enabled Care (Telecare) services
Lot 2.1 - Telehealth products and associated services
Lot 2.2 - Telehealth services

The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.

As part of the on-going contract management process, during the period of the Framework Agreement, ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the Supplier on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement.

More information

Previous notice about this procurement

203_25 Technology Enabled Care Products and Services

  • Opportunity
  • Published 19 February 2025, last edited 1 April 2025

Links

Additional text

As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal

ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself.

Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only.

An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

Award information

Awarded date

16 October 2025

Contract start date

18 August 2025

Contract end date

17 August 2027

Total value of contract

£16,000,000

This contract was awarded to 44 suppliers.

ABILIA LTD

Address

Unit 10 Buckingway Business Park, Anderson Road, Swavesey, Cambridgeshire, CB24 4AE

Reference

Companies House number: 01149346

Supplier is SME?

Yes

Supplier is VCSE?

No

ACCESS UK LTD

Address

Armstrong Building, 10 Oakwood Drive, Loughborough University Science and Enterprise Park, Loughborough, Leicestershire, LE11 3QF

Reference

Companies House number: 02343760

Supplier is SME?

Yes

Supplier is VCSE?

No

ALCOVE LIMITED

Address

Unit 2 Mayfly Way, Ardleigh, Colchester, Essex, CO7 7WX

Reference

Companies House number: 09076735

Supplier is SME?

Yes

Supplier is VCSE?

No

ALERTACALL LIMITED

Address

45 Crescent Road, Windermere, Cumbria, LA23 1BL

Reference

Companies House number: 05145094

Supplier is SME?

Yes

Supplier is VCSE?

No

APPELLO SMART LIVING SOLUTIONS LIMITED

Address

Oregon House, 19 Queensway, New Milton, Hampshire, BH25 5NN

Reference

Companies House number: 01444995

Supplier is SME?

No

Supplier is VCSE?

No

BAYWATER HEALTHCARE UK LIMITED

Address

Wulvern House, Electra Way, Crewe, Cheshire, CW1 6GW

Reference

Companies House number: 08425363

Supplier is SME?

No

Supplier is VCSE?

No

BDS (NORTHERN) LIMITED

Address

10 Staith Lane, Mapplewell, Barnsley, South Yorkshire, S75 6GT

Reference

Companies House number: 06070164

Supplier is SME?

Yes

Supplier is VCSE?

No

BROOMWELL HEALTHWATCH LIMITED

Address

3rd Floor Barlow House, 4 Minshull Street, Manchester, M1 3DZ

Reference

Companies House number: 05203203

Supplier is SME?

Yes

Supplier is VCSE?

No

CANARY CARE GLOBAL LIMITED

Address

Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh, Hampshire, SO53 3QB

Reference

Companies House number: 11544425

Supplier is SME?

Yes

Supplier is VCSE?

No

CAREBUILDER UK LIMITED

Address

1 Ropemaker Street, London, EC2Y 9HT

Reference

Companies House number: 10773344

Supplier is SME?

Yes

Supplier is VCSE?

No

CAREIUM UK LIMITED

Address

Aspinall House, Walker Office Park, Blackburn, Lancashire, BB1 2QE

Reference

Companies House number: 04133585

Supplier is SME?

No

Supplier is VCSE?

No

CHIPTECH INTERNATIONAL LIMITED

Address

Palatine Hall, Dalton Square, Lancaster, Lancashire, LA1 1PW

Reference

Companies House number: 11928721

Supplier is SME?

Yes

Supplier is VCSE?

No

CHUBB FIRE AND SECURITY LIMITED

Address

Chubb House, Shadsworth Road, Blackburn, Lancashire, BB1 2PR

Reference

Companies House number: 00524469

Supplier is SME?

No

Supplier is VCSE?

No

DATABASE FOR BUSINESS LTD

Address

The Comms Centre, Talavera Court, Darnell Way, Moulton Park, Northampton, NN3 6RW

Reference

Companies House number: 03639825

Supplier is SME?

Yes

Supplier is VCSE?

No

EASTCOTE CONSULTING LLP

Address

Foundry House, 8 Home Close, Eastcote, Towcester, Northamptonshire, NN12 8NZ

Reference

Companies House number: OC382559

Supplier is SME?

Yes

Supplier is VCSE?

No

ESSENCE SMARTCARE UK LIMITED

Address

10-12 Bourlet Close, London, W1W 7BR

Reference

Companies House number: 14373485

Supplier is SME?

No

Supplier is VCSE?

No

EVONDOS OY

Address

Salorankatu 5-7, FI-24240 Salo, Finland - Finland/Finnish Business ID: 2175820-8

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

FARRPOINT LIMITED

Address

Ground Floor West, 2 Lochrin Square, 96 Fountainbridge, Edinburgh, EH3 9QA

Reference

Companies House number: SC296299

Supplier is SME?

Yes

Supplier is VCSE?

No

FREQUENCY PRECISION LIMITED

Address

Cooper Yard, The Old Cider Works, Abbotskerswell, Newton Abbot, Devon, TQ12 5NF

Reference

Companies House number: 01944317

Supplier is SME?

Yes

Supplier is VCSE?

No

GBR DIGITAL HEALTH SOLUTIONS LTD

Address

Gunnery House, 9-11 Gunnery Terrance, London, SE18 6SW

Reference

Companies House number: 15020074

Supplier is SME?

Yes

Supplier is VCSE?

No

ICS OPERATIONS LIMITED (t/a Xyla)

Address

9 Appold Street, London, EC2A 2AP

Reference

Companies House number: 04793945

Supplier is SME?

No

Supplier is VCSE?

No

INTELLIGENS CONSULTING LTD

Address

272 Bath Street, Glasgow, G2 4JR

Reference

Companies House number: SC556082

Supplier is SME?

Yes

Supplier is VCSE?

No

JUST CHECKING LTD

Address

The Mill, Brome Hall Lane, Lapworth, Warwickshire, B94 5RB

Reference

Companies House number: 04761703

Supplier is SME?

Yes

Supplier is VCSE?

No

LEGRAND ELECTRIC LIMITED

Address

20 Great King Street North, Birmingham, B19 2LF

Reference

Companies House number: 00115834

Supplier is SME?

No

Supplier is VCSE?

No

MEDEQUIP ASSISTIVE TECHNOLOGY LIMITED

Address

Unit 2 The Summit Centre, Skyport Drive, Harmondsworth, West Drayton, Greater London, UB7 0LJ

Reference

Companies House number: 04198824

Supplier is SME?

No

Supplier is VCSE?

No

REDDITCH BOROUGH COUNCIL (NEW Lifeline)

Address

Town Hall, Walter Stranz Square, Redditch, Worcestershire, B98 8AH - Public Sector Organisation

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

OPENVIEW SECURITY SOLUTIONS LIMITED

Address

OpenView House, Chesham Close, Romford, Greater London, RM7 7PJ

Reference

Companies House number: 03376202

Supplier is SME?

No

Supplier is VCSE?

No

PA CONSULTING SERVICES LIMITED

Address

10 Bressenden Place, London, SW1E 5DN

Reference

Companies House number: 00414220

Supplier is SME?

No

Supplier is VCSE?

No

PIVOTELL LIMITED

Address

Danson House, Stortford Road, Clavering, Saffron Walden, Essex, CB11 4PE

Reference

Companies House number: 04437866

Supplier is SME?

Yes

Supplier is VCSE?

No

POSSUM LIMITED

Address

8 Farmbrough Close, Stocklake Park Industrial Estate, Aylesbury, Buckinghamshire, HP20 1DQ

Reference

Companies House number: 00711047

Supplier is SME?

Yes

Supplier is VCSE?

No

PPP TAKING CARE LIMITED

Address

20 Gracechurch Street, London, EC3V 0BG

Reference

Companies House number: 01488490

Supplier is SME?

No

Supplier is VCSE?

No

PROGRESS HOUSING ASSOCIATION LIMITED (t/a Progress Housing Group

Address

Sumner House, 21 King Street, Leyland, Lancashire, PR25 2LW - Mutuals Public Register: 27792R

Reference

Companies House number: IP27792R

Supplier is SME?

No

Supplier is VCSE?

No

RED ALERT TELECARE LIMITED

Address

The Courtyard Orbital Park, Sevington, Ashford, Kent, TN24 0SY

Reference

Companies House number: 06178638

Supplier is SME?

Yes

Supplier is VCSE?

No

RETHINK PARTNERS LTD

Address

5 Meadowsweet Way, Newport, Saffron Walden, Essex, CB11 3ZD

Reference

Companies House number: 11138540

Supplier is SME?

Yes

Supplier is VCSE?

No

SANCTUARY HOME CARE LIMITED (t/a Sanctuary Supported Living)

Address

Sanctuary House, Chamber Court, Castle Street, Worcester, WR1 3ZQ -
Mutuals Public Register : 28232R

Reference

Companies House number: IP28232R

Supplier is SME?

No

Supplier is VCSE?

No

SOLCOM LIMITED

Address

Solcom House, 79 George Street, Ryde, Isle of Wight, PO33 2JF

Reference

Companies House number: 03525534

Supplier is SME?

Yes

Supplier is VCSE?

No

SOLEM (t/a ATTENTIVE)

Address

Z.A.E La Plaine, 5 rue Georges Besse, 34830 Clapiers, France - Commercial and Companies Register for Montpellier, France (SIREN): 329 605 760

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

No

TELEALARM EUROPE GMBH

Address

Hertzstraße 2, 04329 Leipzig, Germany - Commercial Register Number within the Handelsregister (the official public register of businesses in Germany, managed by local district courts - Amtsgerichte): HRB 31229

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

No

INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (t/a The CCTV Company)

Address

130 Church Street, Orrell, Wigan, Lancashire, WN5 7AS

Reference

Companies House number: 04546074

Supplier is SME?

Yes

Supplier is VCSE?

No

TMT FIRST LIMITED

Address

Holditch House, Holditch Road, Newcastle-under-Lyme, Staffordshire, ST5 9JQ

Reference

Companies House number: 05771172

Supplier is SME?

Yes

Supplier is VCSE?

No

TEC SERVICES ASSOCIATION C.I.C. (TSA)

Address

Suite 8, Wilmslow House, Grove Way, Wilmslow, Cheshire, SK9 5AG

Reference

Companies House number: 11116454

Supplier is SME?

Yes

Supplier is VCSE?

No

TUNSTALL HEALTHCARE (UK) LIMITED

Address

Whitley Lodge, Whitley Bridge, Yorkshire, DN14 0HR

Reference

Companies House number: 01332249

Supplier is SME?

No

Supplier is VCSE?

No

URBAN FORESIGHT LIMITED

Address

8 The Crescent, Newcastle upon Tyne, Tyne and Wear, NE7 7ST

Reference

Companies House number: 07705420

Supplier is SME?

Yes

Supplier is VCSE?

No

WM5G LIMITED

Address

16 Summer Lane, Birmingham, West Midlands, B19 3SD

Reference

Companies House number: 11848619

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Food, Communities and Technology Procurement Team

Address

Barnsdale Way, Grove Park, Enderby
LEICESTER
LE19 1ES
England

Email

tenders@espo.org

Website

https://www.espo.org/